Parklane Properties

We have lived in a parklane (‘professional’) rented property for over a year, and the cellar has had a significant leak throughout this time, which we have raised with them over and over again. During rainy periods (ie most of the time) we are clearing litres of water from the cellar daily. Every time we ask for this to be dealt with we are told that someone will come that week and look at it. A couple of times a general handy man has come, looked at it and done nothing. The rest of the time nothing has happened - we don’t hear from them, no one comes, and we are ignored. Really appalling service, as unfortunately seems to be standard in the rental market.

Had a pleasant experience so far with Parklane, my friend and I have just signed for a property and will be moving in in July, so I cannot comment on the living experience with the company as of yet. However, Jack was very helpful in finding lovely properties for us and answering most questions we had. He was very organised with timings and getting back to us with all the documentation. Overall, a warm and friendly welcome. Thanks Jack!

We had a great experience with Parklane! Jack was so helpful, listened to all of our requests and was so quick with replies. We can be quite a difficult group with all our different requests and requirements but he was amazing throughout and helped us find our perfect property! We’re a professional and student mix group and managed to find something to suit us all. Overall so happy! Thank you!

I would 100% recommend Parklane properties. Recently, I had two viewings in one day with Jack, which made it so much easier for me to just view both of them on the same day. Went from one property to the other in the company car so I didn’t have to walk long distances, which i really appreciate. Jack’s services are outstanding, he’s a very polite person and brightened up the day with his fun, yet professional, personality . He did not fail to mention all the aspects of the properties which I needed to know. Especially as an international student who never lived alone, he explained to me how to carry out all the manual tasks in the apartments. The two lovely apartments had great locations, but it didn’t stop there, Jack made sure to message me right afterwards and reassured me that if I was not interested in these, he would recommend me more places to check out and found me several great properties as well. In my opinion, a 10/10 service from them and i’d definitely recommend it to anyone looking for an accommodation in Leeds :)